Shipping

🌈🌲 Our little creation is already waiting eagerly to begin its journey to you!
But first, here are the important details about what we can offer when it comes to shipping:

✨ Checking Sizes & Making Sure You’re Happy
It matters a lot to us that you’re happy with your purchase.

That’s why every product description includes precise measurements — both outer and inner dimensions, in centimetres and inches.
We also show the sizes in our photos and videos using measuring tools, everyday objects, and by holding the pieces in hand.

Before ordering, please take a careful look at the measurements.
If you’re unsure, grab a ruler 📏 and check whether the size will be right for what you need. 😉

✨ Processing Time
Most of our creations are already prepared and ready to begin their journey to a new home.
For our ready-to-ship items, this means 1–3 business days.

For personalized or custom orders, additional preparation time is required.
In these cases, the expected waiting time is usually 9–14 days.
Throughout the creation process, we'll stay in touch by email and keep you updated on the details.

✨ Packaging
Every order is carefully packed with great attention to detail in gift-ready packaging, because we believe the unboxing experience is part of the magic.

✨ International Shipping
We ship to many countries across Europe (both EU and non-EU member states), the United States, Canada, and Australia, with express delivery and full tracking.

Estimated delivery times after dispatch:

Within Europe: 1–5 business days
USA, Canada & Australia: 3–10 business days

A valid phone number is required for UPS delivery notifications, helping your eagerly awaited package reach you smoothly.

✨ Customs and Import Fees
No extra costs — all customs duties are paid in advance (DDP).
There are no hidden charges or surprise fees upon delivery.
What you see at checkout is what you pay.

If you ever have any questions about shipping or delivery, feel free to contact us.
We’re always happy to help.

— Enchanted Hollow